How does curbside pickup work?
Free Store curbside pickup is available Monday-Saturday, 11-5pm, and Sunday, 12-5pm. When checking out, select "Store Pickup". Choose a day and time. When you arrive to pick up your order, please stay in your car. Text your last name to: 484-365-3439. We can place your order in your car or trunk.
In-Store Shopping Appointments
See details here.
Can I make returns or exchanges?
Effective March 2020, we can no longer accept returns of unsealed toys or plush. Returns of sealed boxes or packages are accepted within 30 days with receipt. Without a receipt, you will receive a store credit for the lowest price of the product within the past 60 days. Masks and sanitizer are not returnable.
Can I use coupons on online orders?
At this time you cannot. We are trying to add that functionality at some point. However, we plan on having “door busters” and fun promotional pricing on many products.
Do the collections contain all items in that category?
No! These are just some of the top selections. Try searching by keyword or name.
Who do I contact with issues?
Please email firstname.lastname@example.org
What if something I ordered is missing from my bag?
It’s possible we may run out of certain items by the time we are fulfilling your orders. In that case, your account will be credited. Thank you for your patience as we try to add more products and functionality to our ecommerce site.
How far do you deliver?
At this time we deliver within a 8 mile radius of the store. We hope to expand this soon. If the system makes an error and permits an order outside of this 8 mile radius, we will have to refund your order.
Can I get my gifts wrapped?
At this time, we cannot offer this service.
Can I use gift cards?
You can use Visa/Mastercard/Amex gift cards, but cannot use Learning Express gift cards at this time. Again, hope to add this feature soon.
I noticed an image that doesn’t match the description. Which is right?
The description is the actual product. We are working to make sure all images are correct. Feel free to alert us at email@example.com